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Frequently Asked Questions

Massage



First time massage – What should I expect?

You and your therapist will discuss the desired outcome of your session to determine which areas of your body require the most attention.  Soft, soothing music is played in each room as well as heated tables to help you relax.

After your massage you will feel relaxed and you may feel relief from long-term aches and pains.  For the first 24 hours after a deep tissue massage, some people may feel a little sore or achy.  This is a normal response due to toxins releasing from the soft tissue, it is highly recommended that you drink plenty of water following any massage.  After that time, you will feel increased energy and greater productivity.

For your first massage try to arrive 5- 10 minutes before your treatment time so you have time to fill in the Confidential Health History form.

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When should I get a massage?

Today!  You do not need to wait until you are stressed or injured to get a massage.  Any time is a good time for a massage.  A regular massage is a great way to cope with physical or emotional stress and is also great preventative care for a person’s body and mind.

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When should I not get a massage?

If you have any of the following conditions, you should postpone your next appointment.

-Fever and/or severe cold
-Fracture, bleeding, burns or other acute injury
-Any type of infectious disease
-Liver or kidney diseases
-Pregnancy-induced diabetes, toxemia, preeclampsia/eclampsia
-High blood pressure (unless advised by your doctor)
-Systemic infections
-Heart disease
-Cancer (unless advised by your doctor)

Check with your doctor before proceeding on a course of massage therapy if you have any medical concerns that you think may interfere with a treatment.  During your first visit, you will fill out a Confidential Health History form.  This form provides your therapist with your basic information and it will have a place to list any underlying medical conditions as well as to keep track of your treatments for reference.  You may also be asked at subsequent visits about any new medical or physical conditions to update your file.

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Should I be concerned about the gender of my therapist?

In general, nothing about a therapist’s gender will tell you about the style or quality of massage they give. Some people are more comfortable receiving a massage from a person of the same gender, some from a person of the opposite gender. While no professional wants their services refused based upon their gender, they also realize that if you are self-conscious about who is giving you the massage, then you won’t be able to relax and enjoy your massage. Please let us know at the time of booking if you would rather a male or female therapist.

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What if I am embarrassed about my body?

Massage therapists see a wide variety of bodies; all shapes, sizes and colors, from young to old. Your massage therapist will not judge your physique; they are professionals who have found massage to be a wonderful treat or treatment regardless of body type.

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Do I have to be undressed completely?

You should undress to your level of comfort. Some clients keep their underwear on, others prefer to not to.  Either way, it is up to you; your comfort comes first. Our therapists use professional draping and there is no risk of exposure during treatment.

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How often should I receive a massage?

This would depend on your reasons for receiving massage.  Some clients use massage as a preventive care or to manage daily stress, one massage a month is common for them. Weekly sessions may be necessary if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life.  For some people, the frequency of massage visits depends on how it fits into your budget.

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Are my massages covered under my insurance?

Most Registered Massage is covered; each individual extended health benefit plan is different.  The best thing is to call your insurance company to check what type of coverage you have; some cover a set amount for the year, some cover a percentage of each treatment.

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